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Which web browser should I use, and how do I update it?

Any current version of Chrome, Safari, Edge or Firefox works well. Keep it updated, because old browsers miss security fixes and can show websites incorrectly.

A browser is the app you use to visit websites. Chrome, Safari, Edge and Firefox are the most common. Any of them works well for viewing your site and using your client portal, as long as it is up to date. An old browser can miss security fixes, show pages with broken layouts, or refuse to load some features.

Which one to use

Use the one you like. When you report a problem, tell us which browser and device you used. If something looks wrong, try a second browser. If it looks right there, the problem is probably the first browser's saved files or an add-on.

How to update

Most browsers update themselves. These steps let you check by hand.

Chrome

Official guide: https://support.google.com/chrome/answer/95414

  1. Click the three-dot menu at the top right.
  2. Choose Help, then About Google Chrome.
  3. If an update is waiting, click Relaunch. Chrome reopens your tabs afterward.

Safari

Official guide: https://support.apple.com/en-us/102665

Safari updates along with your Mac or iPhone system software.

  1. On a Mac, open the Apple menu, then System Settings, General and Software Update.
  2. Install any update it finds and keep the Mac awake until it finishes.
  3. On an iPhone, open Settings, then General and Software Update.

Microsoft Edge

Official guide: https://support.microsoft.com/en-us/topic/microsoft-edge-update-settings-af8aaca2-1b69-4870-94fe-18822dbb7ef1

  1. Click Settings and more (the three dots at the top right).
  2. Choose Help and feedback, then About Microsoft Edge.
  3. If an update is available, choose to download and install it, then click Restart.

Firefox

Official guide: https://support.mozilla.org/en-US/kb/update-firefox-latest-release

  1. Click the menu button at the top right.
  2. Choose Help, then About Firefox.
  3. Firefox downloads any update. Click Restart to update Firefox when it appears.

These steps match each browser's help pages as checked on 2026-10-02. If yours look different, use the official guide linked above or ask us.

Common problems

  • If a site looks broken in one browser only, clear that browser's cache or turn off its add-ons and try again.
  • If your browser will not update, your computer's system software may be too old. Update the system first.
  • If a work computer will not let you update, your IT person may control updates. Ask them.

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Which web browser should I use, and how do I update it? | Website Wannabe Support