Your website
Keep your website working for you: pages and wording, photos, forms, domains, speed, error pages and the rules every site should follow.
Pages & the site editor
How websites work and how to change yours: pages, wording, privacy policy and terms, plus plain explainers on hosting, DNS and SSL.
- How do I choose brand colors that are readable on my website?
Text needs enough contrast with its background. The accessibility standard asks for a contrast ratio of at least 4.5 to 1 for normal text and 3 to 1 for large text.
- How do integrations and APIs connect my tools?
An integration links two tools so they share information automatically. Most integrations work through an API, a set of rules that lets one program ask another for data or actions.
- When should I use a subdomain?
A subdomain is a word in front of your domain, like shop.yourbusiness.com. Use one when a separate tool, like a store or booking system, needs its own address.
- How does website hosting work?
Hosting is where your website's files live and the service that sends them to each visitor. It is separate from your domain name, which only points people to it.
- How does DNS connect my domain to my website?
DNS is the internet's address book. Records in it tell browsers where your website lives and tell other mail servers where to deliver your email.
- Why does my website need an SSL certificate?
An SSL certificate encrypts the connection between your site and its visitors and shows the padlock. Without it, browsers warn people that your site is not secure.
- Website words, explained
A plain-language tour of about 25 website words you will hear from us, from domain and DNS to cache, redirect and webhook, each in a sentence or two.
- What is the difference between a wireframe, a mockup and a prototype?
A wireframe is a plain sketch of a page's layout, a mockup shows the real look, and a prototype is a clickable version. Each stage settles different decisions.
- What does a CMS do for my website?
A CMS, or content management system, is the editing tool behind a website. It lets people change words, photos and pages without writing code.
- Why does my website need to work well on phones?
Most visitors arrive on a phone, and Google uses the phone version of your site to decide how it ranks. Responsive design makes one site fit every screen.
Speed & performance
Test how fast your website loads, what Core Web Vitals mean, and the changes that make the biggest difference.
Errors & downtime
What website errors like 404 and 500 mean, why your changes might not show yet, and when to clear your cache or open a request.
- Why do old links to my site show "page not found"?
A "page not found" or 404 message means that address has no page anymore. It usually happens after a page is renamed, moved or removed, and a redirect fixes it.
- Why is my domain change not showing yet?
DNS changes spread as saved copies around the internet expire. This is called propagation. It often takes minutes to hours and sometimes up to a day or two.
- My website shows an error. What does it mean?
A 404 means one page is missing. A 500, 502, 503 or 504 means the server had trouble. Here is what each one means and what you can check.
- Which web browser should I use, and how do I update it?
Any current version of Chrome, Safari, Edge or Firefox works well. Keep it updated, because old browsers miss security fixes and can show websites incorrectly.
- How do I clear my browser cache?
Open your browser's privacy or history settings, choose the cached images and files, pick a time range and clear them. Steps for Chrome, Safari, Edge and Firefox.
- Why don't I see the changes on my website?
Your browser and the internet keep saved copies of pages, called a cache. Until a saved copy is refreshed, you may see the old version. Clearing your cache usually fixes it.
- When does my website need a redirect?
A redirect sends visitors and search engines from an old web address to a new one. You need one whenever a page moves, gets renamed, or your domain changes.
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